What This Policy Covers and Why It Applies to You
When you open an account with us, we collect the information needed to run your account properly — your name, contact details, and the payment credentials you use to transact via bKash, Nagad, or Rocket. We also gather technical data such as your device type, IP
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address, and session activity to keep your account secure and functioning correctly across mobile and desktop. We do not store your bKash or Nagad PIN at any point; those authenticate directly through your wallet provider. Data related to your Rocket transfers is retained only for the
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period required to verify transactions and resolve disputes. We may share limited information with payment processors and identity verification services where that is necessary to process your withdrawal or deposit — and only for that purpose. We do not sell, rent, or trade your personal information
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to marketing companies. Any data sharing with third parties is governed by contractual obligations that require those parties to handle your information with equivalent care. Your eligibility to use this platform, and the legal basis on which we process your data, depends on your local law
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and the eligible regions in which you access our services.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.