Reference

How 123test Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect from your account, how we use it, and the steps we take to keep it secure — whether you access us via mobile, desktop, or through a local payment method like bKash, Nagad, or…

Data collected only as neededbKash, Nagad, Rocket payment data protectedYour account details stay privateClear data request processNo third-party selling of your info
123test How 123test Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Retention at 123test

We apply a layered approach to protecting the information linked to your account — from the moment you make a bKash deposit to the point a withdrawal clears to your Nagad wallet. Every data category is handled with a defined retention period and a defined access control, so your records are not sitting in an open system.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the platform. You can manage non-essential cookies through your browser settings at any time.

Account Security Practices

Your account password is stored as an encrypted hash — we cannot read it. Sensitive payment flows, including Rocket and bKash verifications, are handled over encrypted connections only.

Data Retention Schedule

We keep your account data for as long as your account is active and for the period required by applicable record-keeping obligations. After that window closes, personal data is deleted or anonymised.

Requesting Changes to Your Data

Write to us via live chat or email to request a correction, deletion, or export of your personal data. We aim to acknowledge data requests within a reasonable time and respond in full before the applicable deadline.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to request access to the data we hold on your account, ask us to correct something, or raise a concern about how your information is being handled, our support team can direct your query to the right place. Reach out through the channel that suits you — we handle privacy-related requests separately from general account queries to make sure nothing gets missed.

Live Chat Support Start a live chat session from your account dashboard. State that your query is a privacy request and our team will log it and escalate to the data handling desk.
Email Privacy Request Send your data access or correction request by email. Include your registered account name and the nature of your request so we can locate your records quickly.
Account Help Centre Log into your account and navigate to Account Settings, then Help. Submitting a ticket there ties your request directly to your account record for faster handling.

Frequently Asked Questions About Our Privacy Policy

These are the questions we get asked most often about how your data is handled on this platform. If your question is not here, contact our support team directly and we will point you to the right answer.

We collect your name, email address, contact number, and the payment details you link — such as your bKash or Nagad registered number. We also log your device type and session data for account security purposes.

We share data only with payment processors and identity verification services needed to operate your account. We do not sell your personal information to advertisers or unrelated third parties under any circumstances.

Transaction references are stored to verify payments and handle disputes. Your bKash or Nagad PIN is never recorded by us — authentication happens entirely within your wallet provider's own system.

Yes. Submit a data access request via live chat or email, referencing your account name. We will locate your records and provide a copy within the period required under applicable data rules.

Contact support through live chat or email and ask for a deletion request. We will process it subject to any legal retention obligations — for example, transaction records we are required to keep for compliance purposes.

This policy applies to your account data regardless of your city. However, your right to use the platform and the legal basis for processing your data depends on your local law and the eligible regions where access is permitted.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.