Reference

Know What Governs Your 123test Account

These terms set out the rules that apply when you open and use a 123test account, including how we handle deposits via bKash, Nagad, and Rocket, and what we expect from you in return.

Account eligibility appliesbKash, Nagad, Rocket coveredJurisdiction-dependent accessTerms subject to changeContact us with questions
123test Know What Governs Your 123test Account
HOW WE HANDLE THIS

How 123test Applies These Terms Fairly

We apply these terms consistently across all accounts. That means the same verification steps run whether you deposit via bKash, Nagad, or Rocket, and account decisions are made against the same written criteria for every account holder. If a term is applied to your account in a way you did not expect, you have a clear path to raise it — and we keep a written record of how we responded.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We never action a withdrawal without that confirmation step completing first.

Data Handling

We hold the personal data you submit during registration only as long as your account is active or as required by applicable law. You can request a data summary via email.

Term Change Notice

We post all term updates to your registered account and at this page address. The date of the most recent revision is shown at the foot of the terms document.

Dispute Resolution

If you believe a term has been applied incorrectly to your account, submit a written dispute via email. We aim to acknowledge it and provide a substantive response within the timeframe stated in our support policy.

TERMS CONTACT PATHS

Reach Us About Any Terms Question

If something in these terms is unclear, or you want to raise a concern about how a term has been applied to your account, our support team is here to help. You can reach us through live chat directly from your account dashboard, by email, or via our dedicated Bangladesh support line. When you contact us about a terms matter, include your account ID and a short description of the issue so we can respond accurately.

Live Chat Open the chat icon from your account dashboard. Our team will pick up your terms query and respond with the relevant clause or next step.
Email Support Send your question to our support address with your account ID in the subject line. Ideal for detailed terms disputes that need a written record.
Bangladesh Help Line Our Bangladesh-facing support channel handles account and terms questions in plain English, with familiarity around bKash, Nagad and Rocket payment queries.

Frequently Asked Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering account eligibility, payment rules, how we handle changes to the terms, and what happens when an account is flagged for review.

Yes. These terms govern all transactions on your account regardless of which wallet you use. Specific processing steps for bKash, Nagad, and Rocket are outlined in the payments section of the full terms document.

Send a written dispute to our support email with your account ID and the specific clause you are questioning. We review each dispute individually and respond with a written explanation and, where relevant, a correction.

No. We notify you of any material change via your registered account before the revision takes effect. Continued use of your account after notification means you accept the updated terms.

Yes. Eligibility to hold and use an account depends on your local law and whether your region is currently supported. If you are uncertain, check with our support team before making any deposit.

We retain account data for the period required by applicable law or our internal compliance policy, whichever is longer. You can request details of what we hold by contacting us via email with your account ID.

Yes. We may restrict or close an account if activity breaches these terms, if we cannot complete required verification, or if continued access would conflict with applicable regional law. We will notify you where permitted to do so.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.